Privacy Policy

Who we are

Kalem is an electronics and software engineering studio based in Novi Sad, Serbia. We design and build connected hardware products.

Contact: hello@kalemdevelop.com

What data we collect

We collect personal data only when you submit the contact form on this website. The fields are:

• Name (required)
• Company name (optional)
• Email address (required)
• Approximate budget range (optional)
• Project description (required)

We do not collect any data through browsing this website. We do not use cookies, tracking pixels, or analytics that identify individuals.

How we use your data

Your inquiry is used solely to respond to your project request and to assess whether we can help. We do not share your data with third parties, use it for marketing, or sell it.

Legal basis for processing

Processing your contact form submission is based on:

• Pre-contractual measures (GDPR Art. 6(1)(b)) — responding to your project inquiry before any contract exists.
• Legitimate interest (GDPR Art. 6(1)(f)) — our legitimate interest in evaluating and responding to business inquiries.

How long we keep your data

Inquiry data is retained for as long as needed to handle your request and any follow-up correspondence. If no project results from your inquiry, data is deleted within 12 months. If a project contract is signed, data may be retained for the duration of the project and applicable statutory retention periods.

Cookies

This website does not use cookies. No cookie consent banner is shown because none is required.

Your rights

Under GDPR, you have the right to:

• Access the personal data we hold about you
• Correct inaccurate data
• Request erasure of your data
• Restrict or object to processing
• Data portability
• Lodge a complaint with a data protection supervisory authority

To exercise any of these rights, contact us at hello@kalemdevelop.com.

Processing of personal data (Serbian law)

In accordance with the Law on Personal Data Protection of the Republic of Serbia (Zakon o zaštiti podataka o ličnosti), you have the right to be informed about the processing of your personal data and to exercise the rights listed above by contacting us directly.

Changes to this policy

We may update this Privacy Policy when our practices change. The "Last updated" date above indicates when the most recent revision was made.